Hello! Need help?
If I live outside of the U.S. can I participate in the launch competition?
Yes. We will launch in the U.S. first, but will expand globally as soon as possible. You can collect your rewards when the app becomes available in your area.
When will I receive my reward?
After the first month of Snowball’s launch in the App Store, we will tally the number of active users from each referrer and send the respective prizes as credit into the referrer’s active Snowball account within 30 days. Prior to receiving a reward, a competition KYC form, which will be emailed to the user, must be completed and returned.
What is an active user?
An active user is someone who successfully goes through the KYC process and makes a deposit to get their account up and running.
Can I withdraw my reward or use it in my Snowball?
Once the reward credit is received, there is a 90-day holding period, after which it can be used or withdrawn normally.
How do I see how many of my friends have joined the waiting list?
When you return to secret.snowball.money, you should automatically see your referral dashboard. If you only see the sign-up page, enter the same email you originally used to join the waiting list and you will see your dashboard with your referral information.
Am I in the top 10?
Your referral dashboard will say how many people are in front of you, but you can also see the leaderboard at
or the button above to see how many people you need to refer to take a top spot.
I lost my link. Where can I find it?
By going back to your dashboard, you can always find your link, in addition to buttons to automatically share it on social media.
Who do I contact if I have any questions about the referral launch competition?
Send an email to
and we'll get back to you as soon as possible!
For additional questions
Join the movement and be among the first to start Snowballin' when we launch!
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